Measuring patients’ satisfaction

Measure and improve your patients' satisfaction


Through a short survey, monitor the satisfaction of your patients, visitors or staff in order to provide a better service. The system is simple and the response is fast, fun and effortless.

How does it work?


  1. Place the HappyOrNot terminals in strategic locations.
  2. Choose those parameters you want to assess through specific survey.
  3. Patients, visitors or staff will provide feedback by choosing one of the four smileys on the device.
  4. All the feedback will be collected and displayed on the online platform.

Advantages


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Connect with people to know their opinion in real time and make them feel heard.

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Increase perceived satisfaction.

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Make decisions supported by the feedback received and data.

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Improve those issues that receive lower ratings.

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Improve your reputation.

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